Shipping Policy
At HELIO, we do everything possible to deliver to you as quickly as possible.
Delivery Zones
We deliver in Côte d'Ivoire and several West African countries.
Delivery Times
- Abidjan: 2 to 4 business days
- Other cities in Côte d'Ivoire: 4 to 7 business days
- West Africa: 7 to 14 business days
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
Order Tracking
A tracking number will be sent to you by email as soon as your order is shipped.
Delivery Issues
In case of a problem, contact us at contact@helio.com within 7 days of the estimated delivery date.